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New Communications Experiences
Global value chains, mobile workforces, social networking, pervasive video, and information overload: this is the new normal. To To address these business complexities, Cisco Unified Communications connects people, information, and teams,
elping to enable comprehensive and effective collaborative experiences. With Cisco Unified Communications, your company can:
- Connect co-workers, partners, vendors, and customers with the information and expertise they need.
- Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call
- Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams
- Make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
- Innovate across the value chain by integrating collaboration and communications into applications and business processes
Collaborate with Confidence
Cisco Unified Communications delivers a high quality, highly secure experience across any workspace. This helps your company:
- Shorten sales and customer service cycles
- Reduce time-to-market
- Adapt to market changes faster
- Encourage innovation
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Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across business, government agency, and institutional workspaces. These applications use the network as a platform to enhance comparative advantage by accelerating decision time and reducing transaction time. The security, resilience, and scalability of the network enable users in any workspace to easily connect,everywhere, every time, everyone's included. Cisco Unified Communications is part of a comprehensive solution that includes network infrastructure, security, wireless,and management applications, lifecycle services, flexible deployment and outsourced management options, and third-party applications.
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There are five basic technology components of a Cisco UC system.
1. IP Telephony products : Includes call-processing software, telephones, and endpoint devices. that Enable your organization to run voice, data, and video communications over a single, converged network.
2. Unified Communications Applications : Include UC, messaging, mobility and
conferencing products that integrate presence and preference information and desktop business tools.
3. Contact Center Applications : Include software with multichannel contact-center and self-service capabilities.
4. Communications Infrastructure products : Include Cisco routers and switches that form a foundation for an integrated communications system.
5. Management Tools : Include software that actively monitors voice elements in the network.
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